Publish genuine feedback
Only publish reviews that are authentic, authorized, and presented in context.
CUSTOMER EXPERIENCES
Feedback should be authentic.
Customer feedback can help visitors understand real experiences when it is collected and presented responsibly.
THE ESSENTIALS
Built on clear principles.
Disclose incentives
Clearly disclose incentives or relationships that could influence a review.
Handle concerns fairly
Provide a process for corrections and complaints without manufacturing ratings or outcomes.
KEEP EXPLORING
Curiosity is a good place to start.
Browse the learning center for clear explanations of algorithms, probability, data, and digital safety.
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